Privacy Policy

Effective Date: May 27, 2026

PartyLink operates this store and website, including all related information, content, features, tools, products, rentals, bookings, and services (the “Services”) to provide customers with an online party rental and booking experience. PartyLink uses Booqable to power rental bookings, inventory management, online reservations, and customer account functionality.

This Privacy Policy describes how PartyLink collects, uses, stores, and discloses your personal information when you visit, use, book, rent, purchase from, or otherwise interact with the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect the following categories of personal information:

Contact Information

• Full name
• Billing address
• Delivery address
• Phone number
• Email address

Booking & Rental Information

• Rental dates
• Booking history
• Products reserved or rented
• Event details
• Order notes and preferences

Payment Information

• Payment method details
• Transaction confirmations
• Deposit information
• Billing records

Payments may be securely processed by third-party payment providers integrated with Booqable and our website.

Account Information

• Username
• Password
• Account preferences
• Saved booking information

Device & Usage Information

• IP address
• Browser type
• Device identifiers
• Website activity
• Cookies and analytics data
• Pages viewed and interactions with the Services

Communications

Information you provide when:

• Contacting customer support
• Sending inquiries
• Requesting quotes
• Communicating through forms, WhatsApp, email, or social media

How We Collect Information

We collect information:

Directly From You

When you:

• Create an account
• Make a booking or rental request
• Complete checkout
• Contact us
• Subscribe to marketing communications

Automatically

Through:

• Cookies
• Analytics tools
• Website tracking technologies
• Booqable platform integrations

From Third Parties

Including:

• Payment processors
• Delivery partners
• Marketing and analytics providers
• Booqable platform services

How We Use Your Information

We may use your personal information to:

Provide Our Services

Including:

• Processing bookings and rentals
• Managing reservations
• Coordinating deliveries and collections
• Processing payments and deposits
• Sending booking confirmations and reminders
• Managing customer accounts

Improve Customer Experience

To:

• Personalize your experience
• Improve website functionality
• Analyze website performance
• Improve rental and booking processes

Marketing & Promotions

We may send:

• Promotional emails
• Special offers
• Product or rental updates
• Marketing communications

You may unsubscribe at any time.

Security & Fraud Prevention

We use information to:

• Verify transactions
• Prevent fraud
• Protect customer accounts
• Maintain website security

Legal Compliance

We may use information to:

• Comply with legal obligations
• Resolve disputes
• Enforce policies and agreements
• Respond to lawful requests from authorities

How We Share Information

We may share personal information with:

Booqable

We use Booqable to operate our rental and booking system. Booqable may process customer information necessary to provide booking, rental, inventory, and reservation functionality.

To learn more, visit the:
Booqable Privacy Policy

Payment Providers

To securely process payments and deposits.

Delivery & Logistics Partners

To fulfill deliveries, collections, and event logistics.

Service Providers

Including:

• Hosting providers
• Analytics providers
• IT support
• Customer communication services

Legal Authorities

Where required by law or to protect our rights, customers, or business.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve website functionality
• Analyze traffic and performance
• Support marketing and advertising

You may disable cookies in your browser settings, although some features of the Services may not function properly.

Data Retention

We retain personal information only as long as necessary to:

• Provide the Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

The Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing activities
• Withdraw marketing consent
• Request a copy of your data

To exercise any of these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party platforms.

International Data Transfers

Your information may be processed or stored outside your country of residence by third-party service providers, including Booqable and related infrastructure providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

PartyLink
Email: [email protected]
Address: 589 Van Hoof Street, Roodepoort, Gauteng, 1724, South Africa