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Shipping & Delivery Policy
Shipping & Delivery Policy
Shipping & Delivery
Party Link provides delivery and setup services for party rentals, décor, desserts, and custom party products within Gauteng and selected surrounding areas.
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1. Delivery Areas
We currently deliver within:
* Johannesburg
* Roodepoort
* Randburg
* Midrand
* Pretoria
* Selected Gauteng areas
Deliveries outside our standard service radius may be subject to additional transport fees and availability.
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2. Delivery Fees
Delivery and setup fees are charged separately and are calculated based on:
* Distance
* Order size
* Rental equipment required
* Setup and collection requirements
Standard Delivery
* Minimum delivery fee: R700
* Additional charges may apply outside our standard Gauteng service radius.
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3. Delivery Times
Delivery times may vary depending on:
* Event date
* Order volume
* Traffic and weather conditions
* Setup requirements
Customers will be contacted regarding estimated delivery and collection times.
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4. Setup & Collection
Selected rental packages include setup and collection services.
Customers must ensure:
* Adequate setup space is available
* Access to the venue/location is provided
* Equipment is supervised and protected during use
Collection times will be communicated after the event.
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5. Customer Responsibility
Customers are responsible for:
* Providing accurate delivery details
* Ensuring someone is available to receive the order
* Checking products upon delivery
Party Link is not responsible for delays caused by:
* Incorrect addresses
* Venue access restrictions
* Load shedding
* Weather conditions
* Circumstances beyond our control
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6. Rental Equipment Conditions
* No shoes are allowed on jumping castles or selected rental equipment.
* No sharp objects, food, drinks, slime, face paint, or pets are allowed on the equipment.
* Any damages caused during the rental period may result in the loss of the refundable security deposit.
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7. Contact Information
Party Link
Johannesburg, South Africa
WhatsApp: 079 561 6659
Email: [email protected]
Website: www.partylink.co.za
